This laptop has Windows 10 version 1607 aka build 14493. I checked one Latitude E6230 with probably same IDT audio codec. Looks like its working with the Windows 8 compatibility mode. Hello thanks for that compatibility hint! Dell itself does not write audio drivers. There is a company that took over from IDT, bur since Dell no longer is using IDT chips, it probably doesn't have a contract with the successor company either. The problem is that IDT went out of the consumer audio business 2 or 3 years ago, so Dell probably no longer has a contract with the company to provide additional drivers.
It would be nice if Dell or IDT published working audio drivers for these machines If not prompted, sometimes you have to restart, sometimes not.
On the Update Driver Warning box, click "Yes" (install the driver).ġ0. In the list of devices, click "High Definition Audio" (the native driver).ĩ. Put a check in the box "Show compatible hardware" if not already checked.ħ.
Click "Let me pick from a list of drivers on my computer".Ħ. Click on "Browse my computer for driver software".ĥ. Expand the "Sound, video & game controllers" and right click on "IDT High Definition Audio Codec".Ĥ. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).Ģ. If doing that does not fix the problem, then here is an easier way to switch between the IDT driver and the Windows native driver, for those who occasionally want to use the speakers.ġ. Check the box "run this program in compatibility mode for". Right click on setup.exe to open the context menu.ġ0. Browse to the driver files on the hard drive (the location you wrote down).ħ.
If the driver begins to install automatically, halt (cancel) the installation.ĥ. Write down the exact location that the wizard creates.Ĥ. The extractor wizard will create a new folder for the driver files. Double click on the new folder to extract (unzip) the driver files.ģ. Download and save the audio driver to your desktop or any convenient location on the hard drive. 0 version of the driver, and install it like this:ġ. Completely remove any other IDT audio driver files that had been previously downloaded. Completely remove that driver and all of its files from the hard drive. If doing that does not fix the IDT driver, I would start from scratch. You might or might not have to check the run as Administrator box. Check the box to run in compatibility mode, then from the dropdown menu select Windows 8 or 8.1. Click Properties, then the Compatibility tab. Open the folder and right click on the setup.exe file. I'm not sure how Dell named it, but if you see a folder named H6WW, that would be it. On one of the laptops that has the IDT driver installed, browse to the hard drive toĪnd locate the IDT driver folder.
headphones are working only with combo jack microphone is not present at all, its disconnected all the time speakers and headphones are working + the detection on jack is working We have these issues only on Latitudes E5430/E5530 so far. The screenshots are showing versions of MS driver and latest IDT driver for Windows 8, since on Dell support site there is no audio driver for Windows 10, its refered that the one from Windows Update is fine, but in reality it is not.
In Windows 7/8 and 8.1 everything worked fine except sometimes issue with O2 micro SD card controller.ĭowngrading to older Windows is not an option, since we need to test some software under Windows 10 simply because our customers are using it too and Windows 10 are in some aspects better than older versions. It would be nice if Dell or IDT published working audio drivers for these machines, since they are still supported. This is problem since some users want to use the speakers sometimes. While microphone is working both from jack and the onboard one, speakers are not working at all, sounds goes out only through jack. In order to get microphone working users must use USB soundcard OR use IDT driver from Dell, which is dated back to 2013 and has different issues. Problem is, there is no microphone, it wont come up neither the built-in one in laptop nor the combo jack. When default Microsoft generic audio driver from Windows Update is used, speakers are working and headphones in combo jack too. However, there is quite an issue regarding audio. Recently we upgraded or clean installed most of them to Windows 10. Hello, in our company we have many Latitudes E5430/E5530.